Basic Cargo Training

12–14 October 2026 | PFFLA Training Centre, Batu Maung, Penang

Build a foundation in air cargo operations through this three-day programme covering cargo preparation, documentation, pricing and handling procedures. The course helps participants develop industry knowledge and confidence in everyday cargo operations.

Who Should Attend?

• Logistics, sales and operations staff in import/export companies
• Freight forwarding sales and operations personnel
• Express courier sales and operations staff
• Airline cargo division and shipping personnel
• Anyone interested in basic air cargo knowledge

What You Will Learn

• Understand the air cargo and logistics industry, tools and terminology.
• Explore export preparation for general cargo, perishables, livestock and dangerous goods.
• Learn basic cargo tariffs, rates, acceptance, loading and delivery procedures.
• Understand air waybill completion and contract basics.
• Recognise unit load device (ULD) limitations.
• Develop customer service engagement skills.

Training Itinerary

• Day 1 — Cargo Fundamentals & Special Loads: Air cargo industry overview, regulations and trends; acceptance, delivery and loading configuration; dangerous goods awareness, live animals, perishables and ULD basics.
• Day 2 — Documentation, Rates & Customer Service: TACT rules; air waybill and airport, city and currency coding; cargo rating (GCR and CCR), pricing structures, group exercises and customer service.
• Day 3 — Review, Application & Assessment: Review of cargo rates (GCR, CCR and SCR), applied exercises, examination, evaluation and course summary.

Registration & Enquiries

Use the button below to register. Contact PFFLA for course and registration enquiries.

Register Now →

PFFLA: 04-644 0514 / 04-644 9153 / 04-642 7317
Tuan Hj. Ali: 019-451 5353